Store In Charge | Retail | IKEA Fujairah – Al Futtaim Group

Overview Of The Role:

The Shop Manager at IKEA is responsible for leading all aspects of the store operations to achieve business goals, including maximizing sales and efficiencies while ensuring long-term profitability. This involves strategic decision-making in collaboration with the Country Management team and coaching the performance of the store team. As the Shop Manager, you will track store progress, manage budgets, and facilitate the training and development of staff to ensure high levels of co-worker engagement. Customer satisfaction is a priority, and you will implement initiatives to enhance the customer experience, while maintaining operational excellence and safety standards. You play a key role in the overall performance of the store and maintaining good relationships between IOS and the local Franchisee.

What You Will Do:

• Lead and develop all areas of the store to meet business objectives, maximize sales, volumes and efficiencies, and ensure long term profitability.
• Make local operational and strategic decisions in conjunction with the Country Management team.
• Track store progress using commercial growth review documents and operational review checklist to ensure operational standards consistently improve.
• Prepare and achieve annual budgets related to sales, gross margin, manpower, and operating expenses, monitoring and authorizing operating expenses monthly.
• Provide effective leadership and promote an environment of tolerance and understanding for a culturally diverse team, supporting learning and development plans for co-worker training.
• Deliver high levels of customer engagement and satisfaction through company and local initiatives, ensuring operational excellence.
• Ensure that the store adheres to the ‘STORE IN SHAPE AS NEW’ policy and is safe for customers and co-workers.

Job Details

Preferred Candidate

Suite de l’annonce…