Senior Associate – Collections – Michael Page International (UAE) Limited

Seeking a Senior Associate, Collections to join a growing team based in Abu Dhabi. This role is responsible for managing outstanding receivables, supporting collection activities, maintaining accurate account records, and working closely with customers and internal stakeholders to ensure timely payment recovery while maintaining strong client relationships.

Client Details

Our client is a well-established organization operating within the property development and asset management sector. With a diverse portfolio of large-scale projects and a commitment to operational excellence, the business continues to play a significant role in shaping communities across the UAE while maintaining high standards of customer service and financial governance.

Description

[ Monitor customer accounts to identify due and overdue payments.

[ Follow up with customers through calls, emails, and meetings to ensure timely collection of outstanding amounts.

[ Prepare and issue payment reminders, statements of account, and default notices in accordance with approved procedures.

[ Maintain accurate records of collection activities, customer communications, and follow-up actions.

[ Reconcile customer accounts and assist in resolving payment discrepancies.

[ Coordinate with internal teams including Sales, Finance, Customer Service, and Legal on delayed payment and default cases.

[ Support discussions with customers regarding payment plans and settlement arrangements in line with company policies and approval limits.

[ Escalate unresolved overdue accounts to the Manager, Collections for further action.

[ Maintain complete and accurate customer account documentation to support legal recovery processes where required.

[ Prepare regular collection reports, ageing reports, and updates on outstanding balances.

[ Ensure collection activities are carried out in line with company policies, contractual obligations, and applicable regulations.

[ Support improvements to collection processes, reporting, and customer communication practices.

[ Monitor payment commitments and follow up to ensure agreed collection timelines are achieved.

[ Assist in reducing aged receivables through consistent account monitoring and customer engagement.

[ Work with internal stakeholders to resolve issues impacting payment collection and account settlement.

Profile

[ Bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline.

[ 7 to 10 years of experience within collections, accounts receivable, credit control, or debt recovery.

[ Previous experience within real estate, property development, construction, or a related industry is mandatory

[ Strong understanding of collection processes, receivables management, and payment recovery practices.

[ Experience managing customer accounts, payment follow-ups, and account reconciliations.

[ Strong analytical skills with a high level of attention to detail.

[ Experience using ERP and CRM systems.

[ Knowledge of contractual payment terms and collection procedures.

[ Candidates must be based in UAE

Job Offer

[ Opportunity to join a leading organisation with a strong presence in the UAE.

[ Exposure to a large and diverse portfolio of customers and projects.

[ Collaborative and supportive working environment.

[ Long-term career development and progression opportunities.

[ Chance to work with experienced industry professionals.

[ Strategic role with visibility across multiple business functions.

Job Details

Preferred Candidate

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