Fire Alarm First Responder – Serco

Job Summary

The Fire Alarm First Responder is responsible for responding to fire alarm activations within designated airport zones within 3 minutes, assessing incidents, supporting emergency evacuations, and maintaining fire safety standards. The role also involves inspecting fire safety equipment, identifying hazards, and reporting defects to help ensure a safe environment for passengers, staff, and airport personnel.

Key Responsibilities

• Respond to fire alarm activations and reported fires within designated airport zones within 3 minutes.
• Assess incidents, identify confirmed or false alarms, and immediately communicate findings to the Airport Fire Services (AFS) Control Room.
• Assist with firefighting activities within the scope of training and competence, and activate manual call points when required.
• Support emergency evacuations by directing passengers and staff to designated safe areas.
• Coordinate with airport staff, fire commanders, and emergency response teams during incidents.
• Establish and maintain safety cordons, restrict unauthorized access to affected areas, and assist with assembly point management.
• Gather and communicate incident information, including potential hazards and missing persons, to the relevant authorities.
• Escalate incidents when fires spread or evacuation procedures require further action.
• Prepare incident reports and assist with post-incident procedures.
• Conduct periodic inspections and testing of portable fire extinguishers in accordance with applicable UAE Fire Code and NFPA requirements.
• Maintain accurate fire equipment inspection and maintenance records using the designated reporting system.
• Conduct routine safety and housekeeping inspections within assigned patrol zones and report hazards, defects, or damaged fire safety equipment.
• Maintain familiarity with fire exits, evacuation routes, emergency equipment, and airport safety procedures.
• Participate in fire evacuation drills and ensure compliance with airport smoking, health, safety, and security policies.
• Maintain radio communication with the AFS Control Room and report security incidents to the appropriate department.

Work Location and Schedule

• Work across designated areas of Dubai International Airport (DXB) and Al Maktoum International Airport (DWC), as assigned.
• Work on a 12-hour rotational shift pattern covering 24 hours a day, 7 days a week, including weekends and public holidays.
• Comply with all airport access, safety, security, and operational procedures.

Job Details

Preferred Candidate

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