Waiter Or Waitress

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The role of a Waiter or Waitress in Dubai, UAE, is essential in providing exceptional dining experiences to guests in the vibrant food and beverage industry. This position requires a blend of excellent customer service skills, a keen eye for detail, and the ability to work in a fast-paced environment. As a Waiter or Waitress, you will be the face of the restaurant, responsible for ensuring that guests feel welcomed and satisfied throughout their dining experience.
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant.
- Take and accurately record food and drink orders from customers.
- Serve food and beverages promptly and ensure that all orders are correct.
- Provide detailed information about menu items, including daily specials and promotions.
- Monitor guest satisfaction and address any concerns or complaints promptly.
- Maintain cleanliness and organization of the dining area and service stations.
- Process payments and handle cash transactions accurately.
- Collaborate with kitchen staff to ensure timely and efficient service.
- Assist in setting up and clearing tables before and after service.
- Participate in training and development sessions to enhance service skills.
Preferred Candidate:
- Excellent communication and interpersonal skills.
- Strong customer service orientation and a friendly demeanor.
- Ability to work in a high-pressure environment while maintaining composure.
- Attention to detail and a commitment to quality service.
- Flexibility to work various shifts, including weekends and holidays.
- Previous experience in a similar role is preferred but not mandatory.
- Basic knowledge of food and beverage pairings.
- Ability to work as part of a team and support colleagues.
- Positive attitude and willingness to learn.
- Proficiency in English; knowledge of additional languages is a plus.
Job Details
Posted Date: | 2025-02-13 |
Job Location: | United Arab Emirates – Dubai |
Job Role: | Hospitality and Tourism |
Company Industry: | Catering, Food Service, & Restaurant; Food & Beverage Production |