Quality Management Specialist/Business Analyst – RTSB

Key responsibilities:

1. Process documentation and standardization

• Model and document current business processes to ensure consistency and clarity across the organization.
• Standardize business processes to create uniform procedures that can be applied across the organization.

1. Process analysis

• Conduct thorough analysis of existing business processes to identify areas for improvement.
• Regularly review processes to ensure they are aligned with business goals and support overall efficiency.

1. Process optimization

• Identify inefficiencies within current processes and propose enhancements that align with the company’s broader business objectives.
• Collaborate with various departments to implement process improvements that drive both efficiency and effectiveness.
• Support and drive process automation initiatives to reduce manual workloads and increase operational efficiency.

1. Training of employees

• Develop and deliver training sessions, materials, and presentations to equip business process stakeholders with the necessary knowledge and skills.
• Ensure that employees are fully informed about new or updated processes and are capable of implementing them effectively.
• Continuously assess the training needs of employees and update training programs as needed.

1. Collaboration in IT development

·       Draft technical tasks for development and participate in the testing of the own in-house IT platform to ensure alignment with business process requirements.

Job Details

Preferred Candidate

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