WELFARE OFFICER – Tornado Group
Job Summary
The Welfare Officer is responsible for ensuring the well-being, safety, and overall welfare of employees, particularly site-based and labor workforce. The role focuses on maintaining a positive working and living environment in compliance with company policies and local regulations.
Candidate Profile
Responsibilities
Ensure all employees and workers across project sites and facilities are treated in accordance with UAE regulations, respecting and upholding human rights and fundamental freedoms.
Establish and manage an effective worker grievance and resolution system, ensuring fair and ethical treatment in the following areas:
- Ethical recruitment practices
- Timely payment of wages through WPS (no later than the 15th of each month)
- Equality and non-discrimination
- Freedom of movement
- Leave entitlements, travel, medical insurance, and allowances
- Regular inspection of worker accommodations (including subcontractors)
- Implementation of Worker Welfare Compliance Plan (WWCP) and checklists
- Enforcement of Worker Welfare Policy / Fair Labour Standards (FLS)
Act as the Worker Welfare Representative for MEP, Civil, and Landscape divisions.
Collaborate with clients and main contractors to assess and address workforce welfare requirements.
Prepare and manage Worker Welfare Standards (WWS) self-assessments, including rectification plans, and produce reports in line with company procedures.
Engage with senior management to ensure leadership oversight and continuous improvement in worker welfare practices.
Plan, develop, and implement welfare programs and accommodation standards across all project sites.
Manage the worker welfare assurance and compliance program, including monthly WPS reporting for employees and subcontractors.
Ensure timely distribution of payslips and support onboarding processes for employees and subcontractors.
Investigate and resolve welfare-related complaints (e.g., SafeCalls) within 24 hours and ensure closure of NCRs within 7 days.
Coordinate site access requirements, including documentation submission and safety induction scheduling with the main contractor.
Verify and consolidate monthly timesheets and coordinate with the Accounts Department for payroll processing.
Oversee manpower mobilization, demobilization, and inter-project/divisional transfers in coordination with Project Managers and Directors.
Monitor daily manpower deployment and support performance review processes.
Arrange transportation and accommodation for new employees and deploy them based on project requirements.
Conduct direct engagement with workers to address concerns, with appropriate approvals.
Act as the primary contact for emergency cases, coordinating with HSE teams and medical authorities until case closure.
Liaise with government authorities (e.g., Ministry of Labour, Police, Courts) on worker-related matters and compliance requirements.
Supervise administrative staff and ensure efficient execution of welfare-related administrative functions.
Manage employee separation processes, including exit interviews when required.
Job Details
| Posted Date: | 2026-11-03 |
| Job Location: | United Arab Emirates – Abu Dhabi |
| Company Industry: | Construction & Building |
