Watch Technician | Retail | AlFuttaim Watches & Jewellery, Abu Dhabi – Al Futtaim Group

Overview Of The Role:

• The Watch Technician is responsible for the professional and technical repair of watches and clocks, contributing to customer satisfaction and achieving service targets. This role provides vital after-sales service that supports product sales and revenue generation. Success in this position requires excellent technical repair skills, a strong understanding of the watch industry, and the ability to interact effectively with customers.

What You Will Do:

General

• Perform professional and technical repairs of watches and clocks to ensure functionality and customer satisfaction.
• Achieve service targets by efficiently managing repair tasks and timelines.
• Provide technical estimates regarding the authenticity and reparability of watches to guide customer decisions and service offerings.
• Verify and monitor quality control checks to maintain high standards of service quality.
• Consolidate technical issues to identify patterns and recommend improvements to repair processes.
• Follow up and manage technical documentation to ensure compliance with service protocols and accurate record-keeping.

Job Details

Preferred Candidate

Suite de l’annonce…