VP Account Management, Baking – QA System Integrator – Michael Page International (UAE) Limited

The Strategic Account Partner (VP level) will be responsible for the complete ownership (P&L) of a portfolio of 2-4 strategic banking accounts in the ME. Your mission is to move beyond a vendor relationship to become a deeply embedded strategic partner. You will be building C-level connections, understanding the client’s business imperatives, and proactively identifying opportunities to drive value and growth through world-class QE solutions.

Client Details

Our client is a global digital assurance company specializing in quality engineering and testing solutions for enterprises across banking, financial services, insurance, retail, and telecom sectors. It offers services such as performance testing, robotic process automation, and customer experience monitoring to support digital transformation initiatives. This role focuses on the BFSI segment only.

Description
Strategic Account Management:
Develop and execute multi-year strategic account plans for each client, mapping our service capabilities to their long-term business goals.Own the account P&L, including revenue forecasting, profitability management, and achievement of annual revenue and booking targets.Focus on "farming" and mining existing accounts for new growth opportunities, cross-selling, and up-selling our full suite of QE services.
Executive Relationship Management:
Cultivate and maintain deep, long-term relationships with key client stakeholders, from C-level executives (CIO, CTO, CDO) to VPs and Directors of business and technology units.Act as the primary executive point of contact and the ‘face of the company’ for your accounts, ensuring a seamless client experience.Drive client satisfaction (CSAT) and loyalty, acting as an escalation point to ensure service delivery excellence and the resolution of any issues.
Business Development & Consultative Selling:
Lead the entire sales cycle for new opportunities within your accounts, from opportunity identification and qualification to proposal development, negotiation, and closure.Collaborate closely with pre-sales, solution architects, and delivery teams to craft compelling, bespoke solutions that address specific client challenges.Negotiate large-scale, complex, multi-year outsourcing contracts, statements of work (SOWs), and Master Services Agreements (MSAs).
Domain Expertise & Thought Leadership:
Serve as a subject matter expert on Quality Engineering trends and their application within the banking sector (e.g., Open Banking, Digital Banking, Core Banking Modernization, Cybersecurity).Understand the unique regulatory and business landscape of the Middle East banking industryRepresent the company at industry forums, conferences, and executive roundtables.

Profile

Required Skills & Experience
Experience: A minimum of 12-15 years of experience in IT services sales, consulting, or account management.Industry Focus: At least 7+ years of recent, demonstrable experience managing and growing large strategic accounts within the Banking and Financial Services (BFS) sector in the Middle East.Geographic Expertise: A proven track record of success and deep-rooted professional networks in key GCC markets, specifically the United Arab Emirates (UAE) Service Offering Knowledge: Strong understanding of the IT outsourcing landscape. Specific experience selling or managing services in Quality Engineering, Software Testing, Test Automation, or Application Development & Maintenance (ADM) is essential.Sales Acumen: Verifiable track record of consistently achieving and exceeding multi-million dollar annual revenue targets (USD10Mn+).C-Level Presence: Exceptional communication, presentation, and negotiation skills, with the gravitas to engage and build credibility with senior executives.Cultural Awareness: High degree of cultural sensitivity and experience navigating the busines

Job Details

Preferred Candidate

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