Service Advisor | Al-Futtaim Motors | Toyota – Al Futtaim Group

Overview of the Role

Are you ready to be the face of Toyota in Dubai? We’re looking for passionate and customer-focused Service Advisor to join our team. In this role, you’ll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth.

What You Will Do

• Build Relationships: Create strong, long-lasting connections with customers to enhance retention and loyalty.

• Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.

• Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.

• Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on-time delivery promise.

• Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.

• Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.

Job Details

Preferred Candidate

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