Patient Relations Executive, Russian Speaker, TECOM, Dubai – Al Futtaim Group
Role Purpose
Join HealthHub Clinics by Al-Futtaim, where patient care meets excellence.
As a Patient Relations Executive, you’ll be the first point of contact for our patients, ensuring every interaction is warm, professional, and seamless.
Your role is pivotal in creating a positive healthcare journey—from the first inquiry to the final follow-up.
What You’ll Do
- Be the face of HealthHub: Welcome patients and provide accurate, helpful information.
- Coordinate care: Manage appointments, follow-ups, and ensure timely communication.
- Resolve with empathy: Handle feedback and complaints professionally, escalating when needed.
- Keep things moving: Work closely with clinical and support teams to maintain smooth patient flow.
- Protect trust: Maintain patient records and uphold strict confidentiality standards.
- Guide and support: Assist with insurance and billing queries, and promote HealthHub services.
- Drive satisfaction: Support initiatives that enhance patient loyalty and experience.
Job Details
| Posted Date: | 2026-01-14 |
| Job Location: | United Arab Emirates – Abu Dhabi |
| Job Role: | Administration |
| Company Industry: | Retail & Wholesale |
