Move Coordinator – Dubai, UAE – Move One
Position Summary
The Move Coordinator manages all stages of household goods relocations, from origin to destination, ensuring on-time delivery, cost efficiency, and high customer satisfaction. They serve as the primary point of contact for clients throughout the moving process.
Key Responsibilities
1. Client Communication – Serve as the single point of contact for clients, internal teams, and external partners; respond to all inquiries within 24 hours.
2. Move Planning & Execution – Coordinate and monitor packing, transport, storage, customs clearance, and final delivery for all moves.
3. Documentation & Compliance – Prepare shipping instructions, customs documentation, and invoices; ensure compliance with company procedures and international relocation standards.
4. Shipment Tracking – Maintain up-to-date shipment statuses using internal and external systems; proactively communicate delays or changes.
5. Issue Resolution – Handle service disruptions, claims, and exceptions promptly and professionally.
6. Financial Accuracy – Work with vendors, Sales, Finance, and Billing to ensure accurate invoicing and collect prepayments from prepay customers before service delivery.
Job Details
| Posted Date: | 2025-11-25 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Other |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates |
| Degree: | High school or equivalent |
