MIS Executive | Al-Futtaim Automotive | BYD – Al Futtaim Group

Overview of the role:This role is responsible for supporting aftersales pricing activities, generating daily, weekly, monthly, and annual performance reports, and maintaining the aftersales database. Additionally, the role provides assistance to the branch by managing contracts and addressing system-related issues through the service desk to ensure timely response and resolution.

What you will do:•  

 Prepare and deliver daily, weekly, and monthly aftersales performance reports with 100% accuracy and within agreed timelines.

•  Provide base data for annual target setting to support strategic planning and performance forecasting.

•  Maintain and update the aftersales KPI database to support forecasting and budgeting activities.

•  Develop and manage corporate pricing proposals for deals and tenders, based on customer requirements.

•  Update and maintain parts pricing related to service contracts to ensure accuracy and alignment with commercial terms.

•  Generate ad-hoc reports as required by management, ensuring timely delivery and data accuracy.

•  Provide technical and operational support to all branch service staff by addressing system-related queries

•  Act as the Service Desk contact for Service Contracts and ensure frontline support by managing requests

Job Details

Preferred Candidate

Suite de l’annonce…