Group Exercise Manager – Black Pearl Consult

We are looking for an experienced <b>Group Exercise Manager</b> to lead and develop the group fitness programs of a leading sports, fitness, and leisure destination in the UAE.The successful candidate will be responsible for the quality, safety, performance, and continued development of group exercise activities. This includes managing coaches, introducing engaging fitness programs, maintaining service standards, and helping increase member participation and retention.This is a hands-on leadership position for someone who can manage the department while remaining actively involved with members, coaches, classes, and fitness events.Key ResponsibilitiesLead the day-to-day operations and overall performance of the group exercise department.Maintain high standards of coaching, member service, safety, and class delivery.Develop structured, engaging, and results-focused group exercise programs for different fitness levels.Design and introduce signature classes and new fitness programs.Conduct regular class observations, quality checks, and departmental audits.Monitor class attendance, member participation, feedback, and overall program performance.Support membership growth and retention by creating positive and engaging fitness experiences.Build strong relationships with members and encourage long-term participation.Create a welcoming, motivating, and community-focused training environment.Lead, guide, and support group exercise coaches.Organize regular coaching workshops, training sessions, and skills-development programs.Identify areas where coaches require further training or improvement.Ensure that all coaches follow approved training methods, service standards, and safety procedures.Keep up to date with new developments in group exercise, fitness, wellness, and member engagement.Ensure that studios, training areas, and exercise equipment are safe, clean, prepared, and ready for use.Maintain all required professional certifications and UAE fitness registration requirements.Support member events, fitness challenges, promotional activities, and community initiatives.Represent the organization professionally and demonstrate its values through excellent member service.Work closely with other departments to support wider operational and business objectives.Handle other reasonable duties and projects assigned by management.RequirementsTo be considered for this role, you need to meet the following criteria:Maintain full compliance with health, safety, and operating standards.Deliver a consistently high level of member satisfaction.Maintain excellent teamwork, communication, and punctuality.Keep all required group exercise certifications valid.Maintain or obtain <b>UAE REPs registration</b>, where required.Complete at least three relevant professional training programs each year.Participate actively in internal training, staff classes, team-building activities, and product knowledge sessions.Complete the agreed Personal Development Plan.Minimum RequirementsAt least <b>five years of experience in group exercise coaching</b>.At least <b>two years of experience managing or supervising group exercise programs, coaches, or a fitness department</b>.An internationally recognized group exercise or fitness certification.Certification in at least <b>three Les Mills programs</b>.A recognized <b>indoor group cycling certification</b>.Strong knowledge of group fitness programming, class delivery, safety, and member engagement.Experience training, supervising, or developing group exercise coaches.Good communication, leadership, and customer-service skills.Ability to work in a busy, member-focused sports and fitness environment.Willingness to work flexible schedules, including evenings, weekends, and public holidays when required.Preferred ExperiencePrevious wor

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