Foreman – Material Handling Equipment | Al-Futtaim Automotive | FAMCO – Al Futtaim Group

Job Requisition ID: 174507 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

We are looking for a Foreman to join the Linde Division at FAMCO in the UAE. This role is responsible for receiving customers, accurately documenting their service needs, providing clear job estimates, coordinating with the workshop, following up on repairs, and ensuring timely delivery with a complete explanation of work performed. The Foreman plays a key role in achieving service and sales revenue targets while maintaining high customer satisfaction standards.

What you will do:

• Attend to customers promptly, greet them warmly, and gather accurate details of their requests.
• Prepare job cards, provide cost estimates, and explain job details clearly to customers.
• Coordinate with workshop staff to ensure timely completion of repairs.
• Obtain approvals for additional repairs when needed and communicate any delays to customers.
• Deliver the equipment/vehicles in person and explain the invoice and services performed.
• Promote value-added services and ensure revenue targets are achieved.
• Resolve customer concerns promptly to maintain high Customer Service Value (CSV) scores.

Job Details

Preferred Candidate

Suite de l’annonce…