Fleet Administrator | Al-Futtaim Automotive | BYD – Al Futtaim Group

Overview of the role:

•  BYD is not just an automaker, it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life”, BYD is shaping a zero-emission future worldwide. The primary focus of the role is to support all administrative tasks for the Al-Futtaim Electric Mobility fleet team to ensure the department’s operations are efficient and accurate, enabling us to provide the right asset, in the right place at the right time

What you will do:

•  The role will act as the link between the various sales and operational roles within the fleet department at Al Futtaim Electric Mobility company, and the external service providers such as workshop, drivers, external regulatory agencies, fleet customers etc to ensure a seamless vehicle delivery to the customer each time, while maintaining error free transaction records of purchases and invoicing, with a high degree of accuracy.

•  Follow and observe the Standard Operating Procedure for fleet within Al Futtaim. Understanding and coordination of stakeholders needed to be involved in processes, and managing the communication of this in a timely manner

•  Responsible for data analysis and reporting of fleet activity; fleet sales, fleet opportunity sales funnel, OEM support per vehicle, margin achieved per vehicle, and price point

•  Manage all fleet test drives. Coordinate with sales coordinators to ensure that all Demo cars are provided to fleet customers, cleaned, charged, and thoroughly checked. Assess and develop customer opportunities by ensuring full utilization of demos to customers.

•  Monitor damages or fines which are incurred by customers and ensure these are followed up on in an efficient manner. 

•  Managing and updating the CRM portal, based on activity status of fleet customers.

•  Responding to all enquiries from fleet customers; ranging from general enquiries, pricing and quotations, tenders, specification details, demo requests and flagging any issues or risks to appropriate stakeholders and suggesting solutions to help address concerns.

•  Support achievement of monthly, quarterly, and annual fleet and used car targets by coordinating all vehicle deliveries. 

•  Ensure that vehicles are sent to the workshop for cleaning and servicing; ensure accessories are fitted as per specifications from the customers and that the vehicle is prepared for delivery with zero errors and omissions, on-time, and with correct documentation

•  Ensure timely and complete documentation pertaining to the registration of vehicles which include insurance, number plates, VCC documents, Invoicing, Sales Letters and Gate Passes, etc., to ensure a smooth sales process.

Job Details

Preferred Candidate

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