UAE National | Operations Executive | Financial Services Rental & Leasing

Overview Of The Role:

The Operations Executive – Contract Origination is responsible for supporting the business by maximizing approvals for Auto Finance, in-house lending, and lease deals. This role requires coordinating operational procedures such as pre-screening, account and entity creation, bank placements, follow-ups, LOI/LPO validation, and the issuance of contracts and loan booking. Success in this role is defined by ensuring all processes and guidelines are followed in line with compliance standards and maintaining high levels of service and quality.

What You Will Do:

Serve as the primary contact for all parties involved in auto finance and lease transactions, including interactions with banks, Hertz, in-house employees, and dealerships.
Validate data and documentation at the time of deal submission to ensure adherence to basic credit parameters before submission.
Track and maintain turnaround times as per SLA, and liaise with bankers and credit teams for feedback on submitted deals.
Validate LOIs/LPOs, generate lease agreements and necessary annexures upon approval, and follow up to ensure vehicle delivery.
Relay feedback accurately to showroom managers, record and track errors, communicate MIS reports, and conduct hygiene checks to ensure compliance with UAE regulations and AFF guidelines.
Understand the credit policies of partner banks and AFF, challenge declines and reduce excessive documentation requests, and identify process gaps and improvements.
Ensure compliance with central bank rules and SOPs, maintain accurate records using internal systems and data sheets.
Identify opportunities for process improvement and continuously update operational knowledge to enhance efficiency.

Overview Of The Role:

The Operations Executive – Contract Origination is responsible for supporting the business by maximizing approvals for Auto Finance, in-house lending, and lease deals. This role requires coordinating operational procedures such as pre-screening, account and entity creation, bank placements, follow-ups, LOI/LPO validation, and the issuance of contracts and loan booking. Success in this role is defined by ensuring all processes and guidelines are followed in line with compliance standards and maintaining high levels of service and quality.

What You Will Do:

Serve as the primary contact for all parties involved in auto finance and lease transactions, including interactions with banks, Hertz, in-house employees, and dealerships.
Validate data and documentation at the time of deal submission to ensure adherence to basic credit parameters before submission.
Track and maintain turnaround times as per SLA, and liaise with bankers and credit teams for feedback on submitted deals.
Validate LOIs/LPOs, generate lease agreements and necessary annexures upon approval, and follow up to ensure vehicle delivery.
Relay feedback accurately to showroom managers, record and track errors, communicate MIS reports, and conduct hygiene checks to ensure compliance with UAE regulations and AFF guidelines.
Understand the credit policies of partner banks and AFF, challenge declines and reduce excessive documentation requests, and identify process gaps and improvements.
Ensure compliance with central bank rules and SOPs, maintain accurate records using internal systems and data sheets.
Identify opportunities for process improvement and continuously update operational knowledge to enhance efficiency.

Job Details