Technical Advisor | Al-Futtaim Automotive | Toyota – Al Futtaim Group
Overview of the Role
Ready to take your technical expertise to the next level? As a Technical Advisor based in Dubai, you’ll be the go-to expert supporting our Service Advisors with Advanced General Repair (AGR) vehicles. You’ll connect directly with customers to understand their concerns, confirm symptoms through interviews and test drives, and ensure a seamless diagnostic experience. Your mission? To lead Technicians with confidence, resolve issues right the first time, and deliver the "Best in Town" customer experience—solidifying our brand as a market leader.
What You Will Do
- Drive performance by maximizing individual sold hours to hit and exceed revenue targets.
- Hit the mark on monthly productivity goals—including utilization and efficiency benchmarks.
- Ensure flawless warranty compliance to meet Principal regulations and successfully qualify vehicles under Branch Self Approval (BSA) criteria.
- Submit Electronic Warranty Approval Request Forms (EWARF) promptly and accurately.
- Analyze and communicate technical report findings, and support the Technical Leader with coaching and insights.
- Keep the workshop ready for action—ensuring all diagnostic tools and equipment are up-to-date, maintained, and audit-ready per distributor guidelines.
- Conduct regular tool audits to maintain a high-performing, efficient workspace.
Job Details
| Posted Date: | 2025-09-07 |
| Job Location: | United Arab Emirates – Dubai |
| Company Industry: | Other Business Support Services |
