Sales Assistant | Retail | Toys ‘R’ Us, Galleria Mall – Al Futtaim Group

Overview Of The Role:

• The Sales Assistant plays a pivotal role in driving sales and enhancing the customer experience within the store. Reporting to the Store Manager, the Sales Assistant is tasked with maintaining high standards of cleanliness, effectively engaging with customers, and executing various operational duties as assigned by management. Success in this role is measured by the ability to uphold visual presentation standards, deliver exemplary customer service, and contribute to store sales and efficiency.

What You Will Do:

Customer Service

• Greet customers immediately upon entering the store with a smile and non-business-like greeting.
• Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Provide quality service in the fitting rooms and follow up with customers in a timely manner.
• Thank all customers sincerely for shopping as they exit the store and invite them back.

Sales and Product Knowledge

• Provide customers with current and relevant information about the product.
• Attempt to add on to the sale by offering additional products or services.
• Offer gift cards at the cash wrap to enhance sales.

Operational Duties

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Maintain cash wrap cleanliness and ensure efficient service.
• Capture customer information in the database to improve service and marketing efforts.

Job Details

Preferred Candidate

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