Receptionist – ManpowerGroup Middle East
Job Summary:
We are seeking a highly organized and customer-focused Receptionist with proven UAE experience in a hospital or clinic environment. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support. You will play a crucial role in ensuring the smooth and efficient operation of our front desk.
Responsibilities:
Patient Reception and Registration:
Greet and welcome patients and visitors in a professional and courteous manner.
Accurately register patients, verifying personal and insurance information.
Manage patient check-in and check-out procedures.
Ensure patient confidentiality and adherence to privacy policies.
Appointment Management:
Schedule, reschedule, and confirm patient appointments.
Manage appointment calendars and optimize scheduling to minimize patient wait times.
Coordinate with medical staff regarding appointment schedules and urgent cases.
Communication and Information:
Answer and direct phone calls, emails, and inquiries promptly and professionally.
Provide accurate information to patients regarding clinic/hospital services, procedures, and policies.
Relay messages to medical staff and other departments.
Administrative Support:
Maintain organized patient files and records.
Process patient payments and handle billing inquiries.
Manage front desk supplies and ensure a clean and organized reception area.
Perform general clerical duties, including filing, photocopying, and data entry.
Insurance and Billing:
Verify patient insurance information and process insurance claims.
Handle patient co-payments and billing inquiries.
Ensure accurate recording of financial transactions.
UAE Specific Requirements:
Familiarity with UAE health insurance procedures and regulations.
Knowledge of local healthcare protocols and customs.
Experience with electronic medical records (EMR) systems used in the UAE.
Job Details
| Posted Date: | 2025-08-10 |
| Job Location: | United Arab Emirates – Abu Dhabi |
| Job Role: | Administration |
| Company Industry: | Recruitment & Employee Placement Agency |
Preferred Candidate
| Degree: | High school or equivalent |
