Office Assistant – Black Pearl Charter LLC

We are seeking a dedicated and organized Office Assistant to join our team in Fujairah International Marine Club. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing support to the company activities. This position requires a proactive individual who can manage multiple tasks efficiently and maintain a positive working environment. The Office Assistant will be responsible for handling daily office activities, coordinating bookings with captains and customers. Strong communication skills and attention to detail are essential to succeed in this role.

Responsibilities:

1. Manage trip bookings through the company operating software systems.
2. Answer phone calls, and discuss products with customers taking assistance from boat captains where necessary.
3. Assist in scheduling customer trips and conducting end of trip surveys to gauge customer experience and possible need for improvement.
4. Maintain filing systems, both electronic and paper, to ensure easy access to documents and records.
5. Prepare trip manifests that capture customer details for later follow up, using existing company procedures.
6. Manage company Social Media marketing accounts to promote Black Pearl Charter in the marketplace as the number one charter in the business.
7. Coordinate office supplies and inventory management, ensuring that all items are stocked and available.
8. Contribute to introduction of new products that can help increase company revenue
9. Maintain a clean and organized office environment, contributing to a positive workplace culture.

Preferred Candidate:

1. Strong organizational skills with the ability to manage multiple priorities effectively.
2. Excellent verbal and written communication skills, with a professional demeanor.
3. Proficient in Microsoft Office Suite (Excel and PowerPoint) and company provided software.
4. Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
5. Ability to maintain confidentiality and handle sensitive information with discretion.
6. Positive attitude and willingness to learn and grow within the organization.
7. Strong customer service orientation, with the ability to interact positively with colleagues and clients.

Salary: between 2000 and 3000 AED

Job Details

Preferred Candidate

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