Manager (Payments Platform) – ACESOFT LABS PVT LTD

Job Purpose

The Payments Lead will be responsible for managing the bank’s critical payments processing

platforms, with a key focus on overseeing the development and deployment activities for Instant

Payment Platforms. The role requires strong leadership, domain expertise, and coordination

across business, technology, and vendor teams to ensure seamless transition and continued

operational excellence.

Key Result Areas

1. Platform Transition Management

• Support the development and changes pertaining to Instant Payment Platforms

• Develop and maintain project timelines, migration playbooks, and contingency plans.

• Supervise all stages of environment setup, configuration, interface validation, and dry-run

execution.

• Ensure environments (UAT, Pre-Prod, Prod) are fully configured, data-masked, and

validated for readiness before each phase.

2. Functional and Technical Oversight

• Act as the functional lead for payment workflows, ensuring business processes are

accurately mapped and migrated.

• Work with solution architects and development teams to configure OBP modules as per

bank-specific use cases.

• Facilitate customization reviews, ensuring regulatory compliance and alignment with

internal policies.

• Review and validate functional specs and mapping documents from legacy to OBP

standards.

3. Cross-Team Alignment and Business Support

• Collaborate with business users, operations teams, and compliance units to gather

requirements and conduct solution walkthroughs.

• Serve as the single point of contact for business queries related to the payments

migration.

• Drive UAT planning, execution, and signoffs, ensuring business readiness and smooth

cutover.

• Support country-specific workshops and playback sessions during scoping studies to

gather detailed functional and regulatory requirements.

4. Vendor and Third-Party Coordination

• Liaise with Oracle and Profinch implementation partners to track deliverables, manage

issue logs, and ensure SLAs are met.

Classification: Internal Use

• Oversee the testing and certification of third-party integrations including clearing houses,

central banks, and payment gateways.

• Coordinate joint workshops with vendors to validate design decisions, data transformation

rules, and exception handling flows.

5. Risk Mitigation and Controls

• Implement strong controls to manage data integrity, reconciliation accuracy, and fallback

procedures.

• Proactively address gaps in audit, compliance, or operational processes identified during

the transition.

• Define production fallback strategies and rollback scenarios for cutover readiness.

6. Knowledge Management and Team Enablement

• Create and maintain platform documentation, process manuals, and user guides.

• Support internal teams through training sessions, walkthroughs, and post-go-live hyper

care initiatives.

• Maintain traceability matrices for migrated functionalities, ensuring all user journeys are

covered end-to-end.

7. Post-Migration Stabilization and Optimization

• Lead the stabilization phase post go-live, including defect triage, SLA monitoring, and

performance tuning.

• Establish production monitoring controls and dashboards to track volumes, transaction

health, and alerts.

• Continuously identify opportunities for streamlining operations, reducing manual

interventions, and enhancing automation.

8. System Readiness and Production Support Enablement

• Validate production readiness through infrastructure sizing reviews, HA/DR testing, and

health system checks.

• Define SOPs for Level 1 and Level 2 production support teams and ensure knowledge

transfer is completed.

• Participate in production release dry runs, cutover rehearsals, and post-release

validations.

• Act as a senior escalation point during post-deployment hyper care and issue resolution

cycles.

Operating Environment, Framework and Boundaries, Working Relationships

• Interact with project stakeholders from various business and functional reviews

• Provide innovative approaches to business problems utilizing existing platforms, AI-ML,

Automation tools and solutions

• Co-ordination with business and third-party stakeholders to manage their expectation

• Ensure that the management is always informed of all regulatory risks, issues and their status

• Aligns to the business continuity and Disaster Recovery plans as per technology framework.

Problem Solving

• Full compliance with the change management process for all deliverable and production rollout

• Ensure Test and release management discipline

• Problem and incident management

• Incident are reviewed and ensure controls and resolutions in place to avoid similar incidents

Job Details

Preferred Candidate

Suite de l’annonce…