Kitchen production Incharge | Retail | IKEA Dalma – Al Futtaim Group

What You Will Do:

Customer Focus

  • Ensure guests are always in focus and strive to make them smile.
  • Meet and serve guests with empathy and care, listening to their needs.
  • Lead by example as a good ambassador for IKEA in all guest interactions.
  • Continuously gather guest feedback and take action to improve their experience.
  • Encourage team to take immediate action to meet guest needs and improve service.
  • Ensure team is knowledgeable about store services to assist guests effectively.

 

Commercial Responsibilities

  • Contribute to the development and implementation of an IKEA Food action plan.
  • Secure quality and availability of products as per the range matrix.
  • Prepare food in line with product sheets to maintain high quality.
  • Train co-workers using product sheets and ensure new products are sampled.
  • Promote top-selling products, provide alternatives when unavailable.
  • Utilize commercial opportunities to grow sales and profit according to goals.

 

People Management

  • Recruit team members based on IKEA values in collaboration with HR.
  • Ensure co-workers are trained and understand the IKEA Concept and guidelines.
  • Empower, support, and coach team members to enhance performance and development.
  • Develop successors to meet store succession planning needs.
  • Create a diverse and inclusive work environment in line with IKEA culture.
  • Maintain efficient internal communication to ensure key information is understood by all team members.

 

Operational Excellence

  • Ensure operations align with IKEA Quality and Food Safety requirements.
  • Implement and follow up on safety processes like HACCP effectively.
  • Promote actions contributing to sustainability such as waste management.
  • Strive for accurate sales forecasts to enable proper supply management.
  • Ensure efficient staff planning to meet business and guest needs.
  • Maintain a clean, organized, and attractive operational area.

Job Details

Posted Date:2025-10-05
Job Location:United Arab Emirates – Abu Dhabi
Company Industry:Retail & Wholesale

Preferred Candidate

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