Fire Alarm First Responder (FAFR) – Serco
Your Opportunity
We’re building our talent pool for Fire Alarm First Responders (FAFR). Join us and be part of a team where every second counts. The primary responsibility is to provide an initial response within the designated zone(s), responding to fire alarm activations within 180 seconds (3 minutes).
The secondary responsibility is to provide basic fire/health and safety checks of the designated zone(s) to ensure a safe working environment and report any defects regarding fire equipment. This is a shift based role, covering 24/7/365 service and operating on a 12-hour shift pattern.
The ideal candidate should possess strong communication and multitasking skills, with the ability to work effectively both independently and as part of a team.
The hiring for this role is subject to contract award
Key Accountabilities
- The FAFR shall conduct periodic inspection and testing of portable fire extinguishers situated in all designated Fire Alarm patrol zones
- Perform periodic checks of all areas within the patrolling zone to ensure good housekeeping and a safe working environment
- Conduct continual familiarization with escalators/fire exits and egress routes
- Acknowledge the incident response and location required by the Control Room Operator
- Respond to the area, identified by either a visual report or by the building management system (BMS) fire alarm signal and assess whether the incident is a confirmed fire
- Immediately inform Control Room Operator if false alarm, confirming no fire
- Coordinate with the client’s Staff to achieve the evacuation of people away from the immediate area of danger to a safer location
- To ensure that retail, restaurants and any other units have initiated their evacuation plans and back-of-house areas are clear of people (if safe to do so)
- To gather information regarding the type and nature of incident, what is involved, and if persons are missing. This information must be passed to Control Room Operator.
Job Details
| Posted Date: | 2026-10-19 |
| Job Location: | United Arab Emirates – Dubai |
| Company Industry: | Business Consultancy Services |
Preferred Candidate
| Career Level: | Entry Level |
