Automotive Service Advisor – Global Management Solutions (GMS)
About the Company (Confidential)
Our client is a well-established, high-end European automotive service center in the UAE, known for delivering premium repair, diagnostics, and maintenance services for luxury German and European vehicles.
They operate with dealership-level standards, advanced diagnostic technology, and a strong focus on customer experience. The team consists of highly skilled technicians and service professionals who specialize in brands such as BMW, Mercedes, Audi, Volkswagen, Mercedes, and other European marques.
• Handled service advisory for premium German cars (Mercedes, Mercedes, BMW, Rolls Royce, Jaguar, Mini, Range Rover, Audi, etc).
• Coordinated with workshop managers and prepared repair orders for customer approval.
• Processed and recorded insurance claims and prepared accident quotations.
• Translated customer concerns into standard repair terminology and explained technical issues in customer-friendly language.
• Assigned jobs to technicians, ensuring timely completion and quality repairs.
• Prepared and submitted weekly quality control reports to workshop managers.
• Monitored return work trends and suggested improvements to minimize repeat issues.
Job Details
| Posted Date: | 2025-11-29 |
| Job Location: | United Arab Emirates – Dubai |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Human Resources |
| Monthly Salary: | US $3,000 |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen |
