Arabic Trainer – Dubai | Financial Services| Orient Insurance PJSC – Al Futtaim Group

Job description

The primary responsibility of this role is to identify training needs for the UAE Nationalemployees, develop comprehensive training plans, and impart training, implementeffective training programs to enhance the skills, productivity, and quality of work of our Emirati staff.

What you will do:

• Conduct regular assessments to identify training needs for Emiratis and identifyskill gaps
• Analyse performance metrics and feedback to determine specific areas forimprovement
• Design and deliver comprehensive induction programs to equip new employeeswith the necessary knowledge and skills
• Provide ongoing training on product knowledge, underwriting and claims handling
• Design training modules for customer service, telephone effectivenessoperations, and client handling
• Assess Emirati and support in their career development through personalizedcoaching and guidance
• Monitor and evaluate the effectiveness of training programs, making necessaryadjustments for continuous improvement. Ensure accurate and up-to-datemaintenance of training records for compliance and reporting purposes
• Ensure accurate and up-to-date maintenance of training records for complianceand reporting purposes
• Closely coordinate with training agencies on requirements and development
• Create engaging and effective training content for various programs

Job Details

Preferred Candidate

Suite de l’annonce…