Customer Service Executive – RTC1 Recruitment Services

Job Description:

• Answering enquiries or complaints about services such as profile updates, points and/or any general queries.
• Using effectively the CRM systems to manage the functions of receiving, assessing, analysing, resolving and documenting customers’ issues and complaints in accordance with agreed requirements
• Assist to make improvements and implement required changes
• Immediately report problems/failures that may have an impact on the organization and/or its clients/customers

Job Details

Preferred Candidate

Suite de l’annonce…